Monday, October 20, 2008

The Importance of a Company Handbook in Business

In business, there is no magic silver bullet that will fix all your problems. There is no quick fix.

Edward A. Filene, a successful businessman who had overcome many obstacles during the Great Depression, said the following:

Business success does not rest upon infallible judgment. It rests rather upon the courage to experiment and the ability to learn from mistakes... Experimentation, even taking into account the experiments that do not succeed, is, in the long run, safer than too great caution. The moment a business man ceases to be an experimenter and comes to regard himself as an expert in business theory and practice, he may be sure that dry rot has set in.

Especially in an e-business or e-organization, you have to be quick to respond to changes. New challenges always come up, challenges that have not yet been faced before and that have no concrete, proven solutions yet.

Of course, "experimentation" does not always solve the problem. However, the phrase even taking into account the experiments that do not succeed, is, in the long run, safer than too great caution rings true.

Having excessive caution can become dangerous. Another way of saying it is in the phrase paralysis by analysis. Being unable to move because of overanalyzing. In business, action is required. Plan for the events that you can plan for, but overplanning may result in a waste of your time.

That is not to say that you should not plan at all. Instead, be prepared for scenarios that you could possible face. This includes not only you, but also your employees. A good way would be to prepare a company handbook that would describe the standard processes covering employment, compensation and benefits, employee relations, rules and regulations, code of ethics, code of discipline, security measures in case of emergency, safety measures to prevent untoward incidents, the process of employment exit, as well as ammendments to the handbook and policies.

Creating a company handbook may be very time consuming. It's gonna be a lot more effort if you start from scratch. A good way to start would be to look at existing company handbooks in your field or niche, then use that as a guide. From there, you can add or remove as you find necessary.

A business is not required to produce a company handbook, however you as the employer must give a written statement to your employees that will summarize the details of their employment.

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